Our Warranties

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At ATAG, our products are built to last.

We use only the best materials so that you have the most reliable heating system – but just in case, we also provide unrivalled parts and labour warranties so you’ll never be let down. Our after-care warranty team are on hand 24/7 so we’re there when you need us.

Call us on 0800 254 5065.

Our warranties range from 5 to 25 years:

  • ATAG i range: 5-10 years*
  • ATAG iC Economiser range: 7-10 years*
  • ATAG iCon heat exchanger: Lifetime replacement guarantee
  • ATAG iSolar flat panel range: 10 years
  • ATAG iSteel hot water tanks: 10-25 years

We carefully select the best Gas Safe Registered engineers to become ATAG Selected Partners, so that we know all of our products are installed correctly, safely and to the highest standards. Our warranties really are a safety net, but it's good to know they're there.

Our warranty helpline provides a 24/7 service so a trained technician is only a phone call away and will always try to help you over the phone for a hassle-free experience. However, if you need your engineer on site then they'll be there, the same day or within 24 hours, to make sure you're back up and running with minimal disruption.

"I've worked with ATAG in Research and Development for 25 years and helped to design our boilers' engine - the iCon heat exchanger. It's so reliable that it comes with a lifetime replacement guarantee - the only one in Europe to do so."
Jos Luttikholt - ATAG Senior Design Engineer