UNRIVALLED SUPPORT

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We’re a committed partner to Gas Safe registered businesses. That means we’re here to help you grow and protect your business. 

It doesn’t matter if you’re talking to your Technical Product Manager or one of our Account Managers, you’ll always get sound advice, exceptional service, a truly professional point of view and unrivalled training opportunities.

Technical Product Manager (TPM) network

TPMs know our business and will get to know your business inside out. So they can help you with pre-sales system advice, installation commissioning, fault diagnosis, through to servicing and maintenance support. The full works, also including warranty registration and Gas Work Notification.

As an added extra, all TPMs carry a full set of emergency spare parts and flue accessories to help you if you ever need them.

Our fully trained Gas Safe registered TPMs offer:
• Unrivalled support 24/7
• Pre-sales system advice
• Free on-site commissioning support on first install
• On site assistance with fault diagnostics, service and breakdown
• Vans stocked with a full set of spare parts and flue accessories

Next day delivery

You can order 24/7 using your smartphone or tablet via the ATAG app, on any computer using your exclusive ASP portal login, or by contacting our office. All orders made before 2pm will arrive next day, or when you specify, free, to the address you tell us.

A demonstration that works around you

If you’re interested in becoming an ATAG Selected Partner (ASP), we have invested in a fleet of working display vehicles that help deliver comprehensive one-on-one demonstrations at a time and place convenient to you – wherever you are.

Before, during or after clocking off work, just tell us where and when and our TPMs will give you the help and support you need to get up-to-speed and in the know from specially equipped ATAG vans with fully operational boilers.

Call now on 0800 254 5061 to book a demo.

The ATAG Training Centre

Our innovative facility is exclusive to ASPs. Offering further immersion into our engineering know-how, our dedicated courses complement the in-depth technical assistance and support provided day-to-day, on the ground by our network of fully trained TPMs.

“The best training centre I have been to. Thank you for the invite”, Phil Mallender, ATAG Selected Partner

To find out more about our specialised training programmes, contact us on 0800 254 5062