Our Contract of Service

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ATAG Contract of Service

The ATAG Contract of Service outlines our terms of business and how we work with our partners.

This is a written guarantee from us to help grow and protect your business when you become an ATAG Selected Partner.

Sale of ATAG products

We will only supply our products to carefully selected Gas Safe registered installers who become our ATAG Selected Partners. As an ASP, you are our only customer.

Protect your business

If any ATAG Selected Partner re-sells our products to anyone, offline or online, they will be removed from the ATAG network. That way, you and your business are protected.

Protect your reputation

We will only ever offer you products that we passionately believe are the best on the market. It’s in both our interests.

No nasty surprises

We guarantee to hold your prices for the next 2 years, helping you to win more business.

Protect your patch

We limit the number of ASPs in each area so you can offer your customers a unique proposition.

Protect your customers

Relationships are everything in business. Through our partnerships we work with you on your customer relationships to protect and grow your servicing and maintenance work. From the moment you fit an ATAG product, that customer is yours.

Support your business

ATAG will support you; as we work together we are flexible and able to offer you extra ATAG product warranty and maintenance work in your area. It’s the way it should be.

Data security

We will never share your data with any third party except (and only with your permission) for Gas Work Notification. And we'll pay that for you.

Help and training

We provide technical support service so no matter wherever and whenever you ask, we’re on hand to help. We know that your time is your money.

Personal service

Our Technical Product Managers deal solely with you; no merchants or local authorities. We value your custom above all else.


What We Expect in Return

As an ATAG Selected Partner you agree to:

  • Install all ATAG boilers in line with Benchmark Guideline Standards
  • Register all boiler installation data with us, in order to validate the warranty
  • Maintain prompt payment, ensuring no overdues

As an ATAG Selected Partner, you must not, under any condition:

  • Sell our products on to anyone other than your direct customer on a supply and install basis

  • Resell our products